We accept exchanges (stock permitting) up to 7 days from the date of receipt of most products. Products on Sale or special gift boxes are not eligible for return.
If you wish to return or exchange an item for any reason, please email us at email@example.com. The returned product should be in its original packaging and in the same unused and unwashed condition as received.
In the event that you receive a defective/damaged product, please reach out to us on firstname.lastname@example.org we will resolve the issue to your satisfaction.
You can choose for a refund for your order if you do not wish to take the replacement. In case the replacement product is out of stock, you will receive a full refund to your original payment method. For Cash on Delivery Orders, we will make a transfer to your bank account.
Please mail us at email@example.com to initiate a return. Please mention the following information clearly in the mail:
E-Mail Id (the one provided for placing the order)
Reverse pickup is applicable for most pincodes but not all. For orders where reverse pick-up may not apply, customers can self ship the items to us. In this case, the amount you’ve spent on shipping (upto Rs.100) will be reimbursed as store credit.
Replacement will be shipped after the original item has been received in the warehouse, subject to the following conditions:
The item(s) should be unused, unsoiled and unwashed. The packaging should have the original tags in place. They should be returned within 7 days from the receipt date.
Any returned item received by us that does not meet the above mentioned conditions will not be accepted. No amount will be reimbursed in this case.
You can only exchange your item within 7 days and receive a replacement of that exact product or another product of the same value.
If the value of the replacement product exceeds that of the previously purchased product, the difference will have to be paid in advance.
International shipments are not eligible for returns or exchange.
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